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    Posts Tagged ‘womenwriters’


    Will Good Customer Service Ever Come Back?

    Monday, February 25th, 2013
       

    ANNICE

    The past ten days have been a nightmare – at least electronically and mechanically.  It wasn’t bad enough I switched from AT&T to Verizon, but Mercury had to be in retrograde.  If I had known where Mercury was roaming, I never would have attempted such a switch.  Before entering Verizon Hell (I mean store) I prepared a checklist of concerns to discuss with the sales person so my switch would be seamless.  Those issues were:

    Can I keep my email address?
    Will I lose my contact list?
    Will it be cheaper?
    Will your miraculous jet pack (hot spot device) work throughout the entire house?
    Does it work just like the AT&T modem and router?
    What about my Apple id account?

    At first, when the sales guy didn’t know the answer, he called his boss over who confirmed everything the sales guy said.  So, after about two hours and two new iPhones, (I was still using the original one) we took the bait and switched.  Now, I won’t bore you with details but every one of my concerns came to pass – in the negative.  By the way, this is on their website:  My Verizon At Your Service.

    First thing to come to pass was losing my E-mail address and there was no way to get it back from AT&T since my sales guy disconnected my account before migrating the address to Verizon.  However, if I were a child molester with a record, some geek in the company would know how to get it back as would any entry level geek at the FBI.  And, the jet pack only works on computers within a 30 ft. radius so we had to purchase a “fusion tower” and a wifi device for my husband’s pc downstairs.  Every time we complained about a problem,  “Ka Ching”, we needed another device to fix it – for only $69, and so forth.  Of course, we only found all this out after talking to Tech Support at home and running back and forth to the Verizon store four times resulting in my having to take time off from work.

    The real issue here is that all the people in the store are sales people and believe me, they’ve got that down well.

    It's all about the Sale

    Verizon, like AT&T and other corporations, just don’t train their staff enough.  The technology is pretty sophisticated and as a consumer, I’m totally at their mercy.  The focus is all about the sale and not the customer’s needs.  Since I was already in Verizon Hell, I decided to raise some of my own, and got a huge credit.

    But, like I said to the manager – Why would anyone switch if there was no benefit?  And why would a customer choose to go to hell and back?  I said that very loudly in front of other customers and felt very good about it.

    .

     

     

    Where is Heaven?

    Wednesday, October 31st, 2012

    Jeanie

    Growing up, my family attended the First Presbyterian Church in New Bern, N.C.  On Sunday I would be dressed in a hand-me-down from one of my sisters who may have received it from one of our cousins, which meant by the time it made to me it would be faded and worn.  But I couldn’t have cared less about the dress because what excited me was that this was the one day of the week that I could wear my patent leather, flip-strap Mary Jane shoes.  I was born with feet issues and every day of the week I had to wear heavy oxfords with arch supports.  My brother said that I looked like I was wearing Frankenstein shoes.  I begged my mother to let me wear the Mary Jane’s with the straps flipped to the back so that my shoes would look like fancy, grown-up slip-on’s, but she always said no because they would “eat up my socks”.

    After everyone was dressed and hair was combed, we piled into the Rambler and headed downtown to church.  On the first day of my Kindergarten Sunday School class, my mother escorted me to a classroom in the basement.  The room had tiny chairs placed into a half-circle and the teacher, Mrs. Huggins, welcomed me to her class.  As I watched the last bit of my mother’s hem round the corner, my mild anxiety dissolved at the site of animal cracker boxes and juice.  Other children’s little hands were passed from their mothers to Mrs. Huggins and we settled into our seats for our Bible story and lesson.

    .

    I don’t remember the details of the lesson but I do remember the picture that Mrs. Huggins showed us.  She held up a print of a child in a field looking up.  Peeking down out of the clouds was a man with long white hair and a white beard and a kindly smile.  I got excited thinking that our lesson was going to be about Santa Claus!  Mrs. Huggins said this was God who was our father in heaven.  She said that he loved all his children very much and if we were good then when we died we would live with him forever in heaven.

    I remember being confused about God being my father as my father worked at Eddie Webb’s Shoe Store on Middle Street and he didn’t look anything like the man in the clouds.  And besides that, I didn’t plan on dying any time soon.  After the lesson we pulled our chairs up to little tables, took crayons out of a cigar box and colored pictures of angels who also lived in heaven with God our Father.

    After we got home we ate Sunday brunch prepared by my father, the one that worked at the shoe store.  He didn’t go to church.  My mother said that his Sunday morning church was reading the newspaper without all of us bothering him.  My mother and I then went out to work in our garden.  We had a big vegetable garden and my mother knew all about growing food.  She showed me which plants were the weeds and how to pull them out so that the roots didn’t break off.

    Still thinking about heaven, I looked up into the sky and asked my mother where exactly heaven was.  She stopped for a moment in the middle of the squash vines, looked around the garden and said, “Right here.”

    Jeanie and Waterfall

    I liked the idea of heaven being in our garden where we weren’t dead and everything smelled so good.  And since I believed that my mother knew everything about everything, gardens became my idea of heaven and they still are.

    After all the preaching and teachings I have heard in my life in regards to the 3 story Universe of heaven, Earth and hell, I wonder how things might have been different if we all had been taught that heaven was right in our backyards?  How would we have cared for Earth if we knew that God lived in the squash patch and the only white-haired man in the sky was Santa Claus?

     

     

     

    I’m a Woman, and I live in North Carolina. Oh, the power of a single vote.

    Saturday, October 27th, 2012

    Annice

    Only 10 days until the 2012 Presidential Election, and I, for one, am counting the days and the dollars.  It is estimated that $6-8 Billion will be spent on the 2012 elections – a hefty price tag considering the state of our economy.  I guess I’m having a hard time accepting the fact that “the vote” is just another product to be marketed and sold like coca-cola.

    November 6th – please hurry up.  I’m ready for empty mail boxes, no more arguments with colleagues, friends, etc. trying to convince me to vote for Romney, and no more lies or nasty comments on facebook, blogs, T.V. and radio.

    Living in a battleground state like North Carolina has been a unique experience for me.  I’ve become numb from all the non-stop attack ads by both candidates.  Having lived in Washington, D.C. most of my voting life where 75 percent of the voters are Democrats, I never saw candidates spend time or money campaigning.  They didn’t have to.  Democrats simply always win in D.C., garnering only two electoral votes.  North Carolina, on the other hand, gets 15 electoral votes, and the candidates work non-stop to procure them.

    At this point, 10 days before the election, I can’t help but think all the attack ads (in the mail and on T.V.) desensitize voters.  I know I’m there.  I find myself hitting the mute button on T.V. as soon as an ad appears, any ad.  And, when I go to my mailbox I find a boatload of ads crammed in there so tightly, I have to reach my arm all the way in to dig out the mail.  And guess what?  I dump them in the garbage can (un-opened) next to my garage on my walk back to the house.  Well, occasionally I write “Return to Sender” on all the Romney literature, and so far, David, my postman, has removed them from my mailbox so I’m assuming he is compliant (without being complicit.)  Thank you, David.  Christmas is just round the corner.

    I’m a woman, and I live in North Carolina.  Oh, the power of a single vote.

    The Case for Not Settling

    Monday, August 13th, 2012

    Author, Lisa Guest

    Lisa is a reluctant writer from Long Beach, California, and a dear friend from back in our D.C. Days.  Her book, COURTING ME(N) is in its final stages of being edited and about to be sent to one agent, praying transition will be just as easy as when she only applied to UC Berkeley and got accepted there.  This is a labor of love after living a life of devotion, not religious but in alignment with regaining women’s mastery over themselves and their bodies.  Her writing can be found at Huffington Post, Caring Bridge, Authentic Antenna and her own website.

    Here’s a little something from the end of her new book.  It’s a little longer than most of our posts, but well worth the read, especially if you’ve ever thought  about settling.

    Courting Me(n)

    The Case for Not Settling

    Last year a BFF (mother of three, PhD in Psychology) loaned me her cherished copy of Lori Gottlieb’s book, Marry Him: The Case for Settling for Mr. Good Enough. This dear friend desperately wants to be married again. I took the book and resolved to read it, which was a complete struggle. Many times I wanted to throw it across the room.

    Ms. Gottlieb said that a woman’s value goes down annually once she hits the age of thirty-five. Ms. Gottlieb, who wrote the book when she was forty-one, said dating life at forty-one is a horrendous, unfair, uphill battle and a woman should lower her standards and desires in order to marry because ten years later at fifty-one, her options would be even more minuscule. Marriage has never been my goal in this life so I don’t know why I let this author get under my skin. I was fifty-one when I read it.

    The day I finally finished the last chapter and could close this book forever, five separate men were rotating around me, all wanting to meet me. Maybe none of these guys wanted to marry me, but that’s not the point and I didn’t care. Since I was in my teens, I’ve been of the belief that women as they age are ostracized and ignored, while in fact, they have wisdom and humor in spades that younger women do not have. I wrote a poem about my eighty-plus-year-old great grandmother when I was seventeen. I saw clearly how wise she was and how most everyone ignored her after she’d devoted decades of her life raising the next generations.

     

    I am an old woman.

    I have years that have

    accumulated and made

    me what I am today.

     

    I am lonely.

    I have a family deeply involved

    in living their lives,

    accumulating their years.

     

    Where is the answer?

     

    What I have

    they are looking for.

     

    And what I need,

    they are throwing away

    While searching for what I could

    already tell them.

     

    If only they gave me the chance

    7/2/77

     

    I know parts of me are drooping and sagging. Occasionally, wrinkles, lumps, and spots discourage me but usually my mind and heart are so deeply engaged in my life, that the physical is a side slice of comic relief.  Yeah, this is what aging is, this is what worry does. Such is nature. At a certain time the flower begins to wilt, the paint begins to chip, and the food begins to decay. Certainly there are life-enhancing potential practices to at least look immortal, if one wishes. It is a human right to spend one’s time trying to stop or slow down the aging process. Individuals decide for themselves what their priorities are on the subject.

    For this woman to write a book and tell all women that they will all experience this lack as they age is criminal in my mind. And yet, so many supported her book, saying that young women must be accurately warned. Not until recently were women accurately warned about the difficulties of giving birth and raising children! I agree honesty is important and I’m glad the truth about sex and reproduction is more available for the youth so they can make wise decisions that will affect the rest of their lives. If she can broadcast her personal discovery about aging and get a movie deal portraying this ancient point of view about the institution of marriage, I stand up and say, relish the wisdom of experience over spending one’s time criticizing the nature of the beast. (more…)

    If You Could Change the World

    Wednesday, August 8th, 2012

    I was thinking last night about how much I love to talk to women my age–or close to my age–because they have “been there, done that” and usually have something definite to say about it! I was also fretting about different things:  my children, a sick friend, the state of things in our country, our planet–and thinking how much I would love to get a bunch of women together at a big table just to talk about things, tackle problems head-on.  I’m thinking we could probably work out a lot of the world’s problems if we gathered up the women in the world and gave them free rein!

    When I got up this morning to do my blog post, I decided to ask our readers about their opinions on things.  I would love to hear your thoughts, your ideas.  I want to hear what you all think about the problems in the world–which got me to thinking:  why not just ask you?

    So, here goes:  WHAT IS ONE PRACTICAL SOLUTION OR FAR-OUT IDEA YOU HAVE TO HELP OUR PLANET?

    That’s a pretty broad question, so you can narrow it down, if you would like:  WHAT IS ONE THING YOU WOULD LIKE TO SEE DONE DIFFERENTLY TO MAKE THINGS START MOVING MORE QUICKLY TOWARD REAL IMPROVEMENT IN THE WORLD?  And this can be something small and practical, such as my idea of making car ads illegal on television.  Or, it can be something big and overarching–and it doesn’t matter if there is no way in the world that anyone could ever really put it in place–such as my fantasy that one day, after the Internet finally makes us into one ginormous country, with no borders separating us, there will be one female leader who sits everyone down and says, “Okay, now it’s time for World Peace.  We’ve tried all those other ideas, and they obviously didn’t work, so we’re going to try this one–and that means there will absolutely be no more war, no more guns, no more weapons of any kind, especially not of mass destruction, and no more bickering!  Eat your spinach!”  And, when all the people gathered at the table bitch and moan and complain and say, “WHY?”, the great mother-leader of us all will answer, calmly, “Because I said so!”

    Well, I know that many of our readers–most of you–hate to write comments in public.  (You send them to us by email; you tell them to us on Facebook.) But, please, humor me this once and add them below, so that I can see them all in one place (since I forget to check my email for days at a time!) and so that other people can see them and participate in the conversation.  In case you don’t know how to add a comment: click on COMMENTS at the end of this post and fill in the information.  You don’t even have to leave your real name, if you don’t want to (you can make one up!), but you do have to enter a real email, or the site won’t accept your comment.  I promise you that no one will see your email–and no one will send you SPAM or JUNKMAIL as a result!

    I hope a lot of you will participate!  I would love to hear your thoughts!  And, no , this isn’t a blatant attempt to build up comments on our site–we’ve given up on that, since we realize that most of you are just not public commenters, and that’s okay with us.  We like you just the way you are!  I’d just like to see what’s in those minds out there of all you women over fifty who have lived long enough not to care about public opinion, or, as my grandfather used to say, to tell everyone else “to go down below.”

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